Frequently Asked Questions

Get answers to common questions about Package 9: Ten Moisture & Reconditioning Treatments.

This package includes ten professional moisture and reconditioning sessions, personalized consultations, salon-grade masks and serums, and targeted treatments designed to rebuild, hydrate, and protect hair for cumulative, visible improvement.

We recommend weekly to biweekly sessions depending on hair condition. Your stylist will recommend an optimal schedule to maximize results while allowing time for products to penetrate and hair to respond.

Yes. Our formulas are color-safe and formulated to restore moisture without stripping dye. Your stylist will tailor treatments to protect color while improving integrity and shine.

Packages may be shared with household members or designated guests depending on store policy. Please check with reception to register recipients; unused sessions remain on the account until used or until the package expires.

Packages typically expire 12 months from purchase. Extensions may be available in special circumstances—contact us to discuss options. Unused sessions after expiration are subject to salon terms and cannot be refunded.

Yes. Treatments pair well with trims, glosses, or color services for additional fee. Promotions may not stack; ask for combined service pricing and scheduling so we can allocate time for both services.