Frequently Asked Questions

Get answers to common questions about Package 12: Women's Shampoo & Haircut.

This package includes a professional shampoo with scalp assessment, a customized haircut by our senior stylist, a relaxing scalp massage, and styling. Pricing varies by hair length — short, medium, or long — with discounted bundled rates compared to separate services.

We offer tiered pricing based on hair length and density: short, medium and long categories. Each tier reflects the time and product requirements. Exact prices are listed online or provided during booking; consult our front desk for estimates before your appointment.

Yes — you may request a preferred stylist when booking. We recommend reserving your preferred stylist in advance to ensure availability, especially on weekends. Additional fees may apply for senior or master stylists; staff will confirm at booking.

Appointments generally last 45 to 90 minutes depending on chosen haircut complexity and hair length. Short trims may finish quickly while longer styles, layering, or heavy detangling require more time. We recommend arriving ten minutes early for consultation.

Yes. We use professional, color-safe shampoos and conditioners formulated to minimize fading while cleansing. Tell your stylist about recent color treatments so we can select the gentlest formulas. Specialty products are available for extra color protection at request.

Absolutely — add-on services like blowouts, deep conditioning, Olaplex treatments, or thermal styling can be included for an additional fee. Mention desired upgrades when booking or discuss them during your consultation so we can allocate time and the correct products.