Frequently Asked Questions

Get answers to common questions about Package 10: 10 Women's Haircut Membership.

Bring your receipt or membership confirmation to the salon, or present the digital voucher when booking. Front desk will apply one haircut credit per visit. Provide photo ID if requested. Credits activate from date of purchase and expire per salon policy.

Yes—transfers allowed subject to salon terms. You can use credits for immediate family or gift sessions to friends, but all redemptions must follow booking policies and stylist availability. Check with reception for any identification or name-change requirements.

Memberships may have an expiration date. Typically credits last twelve months from purchase, but terms can vary. Confirm exact expiration and any renewal options at time of purchase or on your receipt to avoid losing unused haircuts.

Each credit covers a professional women's haircut service as specified at purchase. Additional services like blowouts, treatments, or color are charged separately. Consult your stylist before service to confirm what's included and whether any upgrades require an extra fee.

Book online or call the salon and mention your membership at booking. The front desk will reserve time and apply a haircut credit at check-in. For priority slots, book early or request preferred stylist; same-day availability depends on schedule.

Refunds are subject to salon policy. Typically prepaid packages are non-refundable but may allow partial refunds or credit transfers under special circumstances. Review terms at purchase or contact management to discuss exceptions, proof of purchase, and potential administrative fees.