Frequently Asked Questions

Get answers to common questions about Men's Haircut and Shampoo, Steam Towel & Shoulder Massage.

This service typically takes 45 to 60 minutes, depending on hair length and styling complexity. We allot time for consultation, shampoo, steam towel, massage, and finishing touches to ensure a relaxed, professional result and comfort.

Absolutely. Communicate your preferred fade, clipper length, and styling details with your stylist during consultation. We customize the cut to suit your hair texture and lifestyle, and offer styling advice to maintain the look at home.

Yes. Our steam towels use clean, tempered steam and hypoallergenic linens. Inform your stylist about sensitivities or conditions like eczema; they'll adjust temperature, duration, and products used to ensure comfort and avoid irritation throughout the service.

No need to wash beforehand—we provide a professional shampoo tailored to your hair. However, if your hair has heavy product buildup or recent coloring, mention it so we can choose appropriate products or recommend pre-appointment care.

Expect a focused five to ten minute massage using firm but gentle techniques to relieve tension in the neck and shoulders. Your stylist will check pressure, tailor strokes to your comfort, and combine it seamlessly with the shampoo for deep relaxation.

Yes. Beard trims, hot towel beard treatments, and eyebrow grooming can be added. Please request these additions when booking or upon arrival so we can allocate extra time and ensure your stylist provides a cohesive, polished look.