Frequently Asked Questions

Get answers to common questions about Mobile Service Fee per Person (5-10 miles).

This fee covers technician travel time, transport of tools and products, and setup for mobile appointments within 5–10 miles. It’s a per-person convenience charge to ensure timely, fully equipped service delivered at your chosen location.

Fees are subject to our cancellation policy. If you cancel with at least 24 hours' notice, the mobile fee may be refunded or credited; cancellations within shorter windows could forfeit the fee. Contact us promptly to discuss exceptions.

We apply a flat per-person convenience fee for each guest receiving mobile service within 5–10 miles. The fee appears as a separate line item on your invoice and is added to the selected service price at booking confirmation.

The fee is charged per individual receiving mobile services. For groups requiring multiple technicians we can discuss consolidated travel arrangements or adjusted pricing—please contact our bookings team to explore group options and potential savings.

No — this specific fee covers only mobile services within a 5–10 mile radius. Services beyond ten miles require a custom travel fee or flat rate; contact the salon with your address for an accurate quote and availability.

Add the mobile fee as an add-on when booking online, or tell our receptionist when scheduling by phone. The per-person fee will be itemized on your reservation confirmation and final invoice for transparency.